Late Payments and Charges

If you are having difficulty paying your invoice, please contact us straight away as we may be able to agree a payment plan or other suitable arrangement to settle the outstanding amount.

Failure to contact us regarding overdue invoice may result in us withdrawing  services until the account is settled in full plus any additional costs incurred. We will write to you at your last registered address and email you to give you 7 days notice of our intention to suspend services.

Consequences to you and your business of non payment of your invoice

For invoices where we have been instructed to perform web design or other website development work, we reserve the right to suspend your entire website and/or email and spam filtering/anti virus services associated with your website and any other domain names or names.

Where you are hosting your own website, we may appoint a debt collection agency to retreive the outstanding balance or seek payment via the small claims court.

For graphic design and/or print work, we will have agreed a payment schedule with you in advance with a settlement period. If this period is exceeded then we reserve the right to appoint a debt collection agency or seek payment via the small claims court as above.

Interest on outstanding invoices

In accordance with The Late Payment of Commercial Debts (Interest) Act 1998, we will add interest at 8% above the prevailing Bank of England base rate starting from a period of 30 days after the original invoice date.

Additional administration fee

We will charge an administration fee of £100 + VAT to cover the costs of managing your debt and to reinstate your website after suspension.  For this reason we strongly urge you to contact us if you are encountering difficulty paying immediately and definately within the 7 day notice of suspension period.

Our contact details are Tel 0844 357 4539, email sales@dzined.co.uk, skype dzinedmain or use the contact form on this website